Professional Services and Project Delivery Excellence

Transform your Services Team into a

COMPETITIVE ADVANTAGE

We partner with Software and Consulting companies to transform their Implementation, Support and Customer Success teams into proactive leaders of the customer journey.

OUR PROGRAMS

Professional Services Consultant Certification

The fundamental skills required by all consultants charged with delivering profitable projects to customers.

Customer-facing Project Management Certificate

The program that teaches project managers what PMI and other certifications do not - How to lead with Customer-facing Projects.

PS Manager

Training

The first complete training that onboards PS Managers into their first P&L level responsibilities

Customer Success Pillars Certification

The fundamental skills required by Customer Success Managers dealing with customer renewals and advocacy.

Choose Your Prgram

Click here to take the PSCC-1 Exam

OUR APPROACH

Our Skill Development Platform helps teams turn training content into customer-focused actions. From these actions we gather your organization's best practices to continually enhance their ability to be successful.

With more than 30 years of experience in the enterprise software and consulting industry our world-class content is paired with the actions and behaviors we've seen work over and over again. The result is a team that:

Reduces Reactive Escalations

Gets Customers Live Faster

Increases Renewals

Generates More Profit

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JOIN THE SUMMIT

The monthly newsletter for PS Managers

The Summit is a monthly newsletter aimed at helping PS Managers identify trends and best practices within the industry so that they can become better people, client and business managers.

Clients

OUR CUSTOMERS

We work with some of the leading brands to help their teams build positive customer-facing habits.