General Consulting

Is the customer always right? As project delivery consultants we want our customers to be successful. However, at some point every...

Consultants do not respond to company engagement programs in the same way as other employees. Most software companies simply treat their...

Is the contract something the customer should be using against the provider or a tool the service provider should be learning to master...

How to handle customers begging for you to provide them with A-Team even though they may not be an A-Customer. In researching the value...